Brows faq

The biggest difference is that 3D brows combines hairstrokes and shading to give a fuller brow look. 

With Powder Brows we only use shading, this is perfect if you are used to filling in your brows all the time or wearing makeup all the time.


A typical brow appointment lasts 2 to 3 hours, depending on the artist. A touch up appointment lasts anywhere from an hour to 2 hours, depending on the amount of work that needs touching up.

A standard appointment will have the following steps:

Profile the client. First the artist will assess the client’s lifestyle and taste. Do they want something bold or natural? Do they wear makeup everyday or just special occasions? What face shape does the client have? This interview will help the artist create the best brows for their client.

Draw on the eyebrows. Next the artist will draw the eyebrows directly on the client’s face with a waterproof eyebrow pencil. This will be the artist’s guide for the microblading procedure. This also allows the client to see the final look before any permanent work is performed.

Microblading. Now the artist begins microblading, according to the drawing they’ve agreed upon with the client.

Remove the excess ink. Once the microblading is finished, there is lots of extra ink remaining on the client’s face. The artist wipes it off with a baby wipe and the client can see their new eyebrows! Except for some redness, the client will be ready to go back out in public, no problem.

Avoid caffeine (such as coffee/tea) or alcohol consumption 24 hours before your appointment. This is to minimize any bleeding or swelling during and after the procedure. 

Do not workout the day of the procedure because it expands the pores.

Do not tweeze, wax, tint, for one week prior to treatment. If you bleach your eyebrows, the chemicals will bleach the pigment as well.

Avoid having your brows done when you are too tanned as tanned skin exfoliates and bleeds and the pigment will not ‘take’ and will look blurred. Ideally, you should have no tan or sun exposure 30 days prior to your appointment.

No chemical peels 60 days prior or 60 days after because the chemicals travel under the skin and will fade your eyebrows.

No Retinols/Retina-A or other anti-aging creams or serums containing acids 30 days after your appointment. These products will fade your brows prematurely even after they have healed.

Any previous laser removal of eyebrows will result in scar tissue and the pigment may not ‘take’ and may fade prematurely.

Re-schedule your appointment if you have any active blemishes or pimples on your eyebrow area.

Do not use Aspirin, Niacin, Vitamin E, Advil or Ibuprofen (Advil) for at least 24 hours before your procedure.

There’s no downtime; you can go back to work right after your brow, eyeliner or lip procedure. It’s normal to have some swelling on the lip and eye, and/or some minor scabbing on eyebrows. Your custom color will initially look 20-30% bolder than what the final result will be after about a week when it settles in. It will take about six days for the skin to completely heal. Our clients generally say they walk out ready to take on the rest of their day with no discomfort.

Approximately 2.5 – 3 hours. It is important to us that you are satisfied with the shape and the outcome of your treatment.

Yes, the procedure will not start until we’ve agreed on a color and shape that is flattering to your facial features. To ensure you are satisfied with your service we request that you carefully look at the shape and color before we start the service. Once the decision is made, the look you chose will be final. After leaving our salon we are not responsible or liable for any changes you wish to make to your shape or color so please make sure you are final with your decision. 

Yes. It is highly recommended to ensure the perfect shape, but this is also case by case and can depend on how well your skin retains the treatment. Touch ups are highly recommended and cost varies depending on the time frame you choose to return. To ensure great results we recommend booking your touch up appointment within 4—6 weeks after your initial appointment. Pricing goes increases after 8 weeks.

No, if your brows have been done by a different artist then your service will be considered an initial appointment. Corrections done on previous work can be very complicated, time consuming, and 100% result cannot be guaranteed. I need to set aside more time for each corrective service, Some factors that determine the amount of sessions and cost are the depth of pigment and darkness of color compared to the desired result.

If you require lightening of previous work, the extra fee is $100.

If you have previously had work done on your brows by a different artist we require that you send in a photo before your appointment so that we can assess the time needed for your appointment. Each correction is case by case and the end result cannot be guaranteed.

You must arrive on time. If you are running more than 15 minutes late you will have to reschedule your appointment and forfeit your deposit fees. Being late will create a delay to the artist’s schedule and is unfair to other clients.

Clients have huge, excited smiles on their faces when they see their new look! Your new color will look darker and more defined the first week. After about a week, the color’s intensity will soften about 40% and settle in. Detailed aftercare instructions are provided and reviewed before and after each procedure.

It may be called permanent makeup, but it is long-lasting and will slowly fade over the course of 1-3 years. As you become accustomed to your makeup, it’s not uncommon to want more. To keep your makeup looking fresh, we recommend having it retouched every 18-24 months. 

lashes faq

Initially your technician will have a chat with you about what you’re looking for. Depending on the type of style and finish you want, they will either recommend individual lashes (where one single extension is attached to each lash), or cluster lashes (where multiple lashes are attached to each lash).

Once you’ve settled on the type of loo you’re going for, your technician will clean and prepare your lashes for the treatment. Initially, a sticky backed rubber pad will be placed beneath each eye to cover your bottom lashes and make it easier to see what they’re doing.

The actual process of applying each lash is entirely painless – in fact, you can’t feel anything at all. There is at times a slightly strange smell, but that is just the glue. It never goes too near your eyes, either, as each extension is stuck onto the base of your lash, not your eyelid as some people assume.

It completely depends on what you’re having, how many lashes you have, and how fast your technician is. Some people are particularly speedy and can apply a full set in just over an hour, others take two. If you’re lucky enough to have lots of lashes it will take take longer.

Aftercare is really key – if you don’t follow it your lashes will start to shed really quickly, if you do, you can expect them to stay put for about 2-3 weeks.

Immediately after they’ve been applied it’s imperative that you don’t get them wet (this includes steam and sweat) For at least 24 hours. After that, you need to avoid using any products that contain oil, as it will loosen then glue and make your lashes fall out.

No matter how tempted you are, do not pick them. This will be especially hard when they start to come off, as they go through a very annoying stage where they’re half attached. By picking and pulling them you’ll end up plucking out your natural lashes, too, so in a bid to prevent your eyes from looking like naked mole rats, just don’t do it.

Using a small spoolie brush, use this to gently comb through your lashes when you wake up and to fluff them up whenever they start to get stuck together.


  • No, it doesn’t hurt at all.
  • They don’t damage your natural lashes.
  • You have to avoid touching the lashes for 24 hours to allow the glue to fully dry. Also, don’t get them wet during that 24 hours either.
  • If looked after properly, they can last up to 4 weeks.
  • The extensions fall out naturally over time (because that’s what your natural eyelashes do). But if you want them removed, do NOT do it yourself – get them removed by a lash professional.
  • You don’t have to have a break in between applications. And you can have little top ups if you’re in the market for that sort of thing.
  • most clients return around 2 weeks for fills to keep their lashes full.